File a ClaimFor our personal lines customers, we have found that the most effective method of reporting your claim is to contact the insurance company via the telephone. A claims representative will obtain the pertinent information from you and assign the claim to an adjustor immediately.
For our business customers, you also may contact the company directly, but we have found that reporting your claim through your Twinbrook Account Executive is the most effective. This provides us the opportunity to report and manage your claim from the beginning.
If you (personal or business customers) choose to report the claim on line, a claims representative will contact you directly and discuss (on a recorded line) the circumstances of the claim.
If you are not comfortable reporting a claim or you would like us to get more involved with a claim, just give us a call and we'll be happy to assist.