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File a Claim

For our personal lines customers, we have found that the most effective method of reporting your claim is to contact the insurance company via the telephone. A claims representative will obtain the pertinent information from you and assign the claim to an adjustor immediately.

For our business customers, you also may contact the company directly, but we have found that reporting your claim through your Twinbrook Account Executive is the most effective. This provides us the opportunity to report and manage your claim from the beginning.

If you, as a personal or business customer, choose to report the claim online, a claims representative will contact you directly and discuss (on a recorded line) the circumstances of the claim.

If you are not comfortable reporting a claim or you would like us to get more involved with a claim, just give us a call and we'll be happy to assist.

CompanyTelephone NumberWebsite to Report Claims
Acadia Insurance888-325-0056
The Andover Companies800-225-0770
Arbella Insurance800-272-3552
Atlantic Charter 617-488-6500
Chubb 800-252-4670
CNA Commercial: 877-262-2727
Large Accounts: 866-909-5343
Select Accounts: 877-575-1744
Fireman's Fund Insurance Company888-347-3428
GNY Insurance Company Workers Compensation:
NJ Only 1-800-425-3222
All States Except NJ 1-866-290-6833
Property, or Liability Claims: 1-855-276-1271
Great American Insurance Group Refer to Website
Grundy Insurance866-338-4006
Berkshire Hathaway Guard Insurance Companies888-639-2567
Harleysville Group800-892-8877
The Hartford800-327-3636
Liberty Mutual800-225-2467
Magna Carta Companies888-663-7275
MAPFRE Insurance MA 800-221-1605
NH 800-513-4813
Mass Property Insurance800-392-6108
The N&D Group800-688-1825
Philadelphia Insurance Companies800-765-9749https:/
Pilgrim Insurance800-721-8294
Plymouth RockAssurance888-324-1620
Peerless Insurance800-522-7152
Safety Insurance MA 800-951-2100
Outside MA 617-951-0600
Safeco Insurance800-332-3226
Selective Insurance866-455-9969
UPC Insurance888-256-3378
USLI Main Number: 800-523-5545
Universal Property 800-218-3206
Vermont Mutual800-435-03978
Zurrich 800-987-3373

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